How do I return my order?Updated 3 months ago
To ensure a smooth return process, kindly make sure that all products being returned have not been opened or damaged, and that the safety seal has not been removed. Please include a note with your order number and the reason for the return.
Kindly note that return postage costs are not covered by us. Please use the following address for returns: Return of Epetome, Unit 3 Wellesbourne Dist. park Wellesbourne, Warwick CV35 9JY
To keep track of your return and process your refund efficiently, we kindly request that you take a photo of the postage receipt and send it to us, as well as share the shipping reference for tracking purposes. Please note that returns may sometimes experience delays in showing up in our warehouse. Once we receive your return and verify its condition, we'll process your refund.