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Shipping, delivery & returns.

How much does delivery cost?

All UK orders over £40 qualify for free delivery. If your order is below £40, delivery within the UK is £3.98 for standard delivery (2-4 business days) or for faster delivery you can chose Priority delivery (1-2 business days) which is £5.99. All shi

How long does it take for my order to reach me?

All orders if placed a before 2pm UK time, we will aim to get this delivered the next working day however on occasion this could be the following day so please take this into consideration when placing your order. For anywhere outside of the UK shipp

Can I pay more for express delivery?

Yes! For faster delivery you can chose Priority delivery (1-2 business days) which is £5.99 at checkout.

Do you ship to the EU/ Rest of the world or only the UK?

Yes, we have opened up our store to enable purchases from Ireland, Europe, USA and a whole host of countries across the world. There are varying shipping costs depending on which country you are purchasing from, so please check out our Shipping page

Do you accept returns?

Yes, we do, but please note that we do not provide return labels. Please include the invoice with a reason of return within the parcel. Once this has been received by our Returns team, they will get in contact with you.

Do I need to pay to return an item?

Yes, I'm afraid that we do not cover any return postage costs.

What is your returns policy?

Returns accepted up to 30 days from purchase, exceptions apply if you have contacted us regarding an issue. Please note that this depends on each individual case. If you wish to return a product back to us, please ensure all of the products you are r

Have you received my return?

As soon as your return is received, you will receive an email from the Returns team, confirming the arrival of your parcel.  We will then be able to assist you further from here.

I have returned an item, when will I receive a refund?

You will receive an email and a refund once our Return team have received your parcel. If you are looking to receive a refund a little quicker, please contact our support team with a picture of the postage receipt and the products being returned and

How do I return my order?

To ensure a smooth return process, kindly make sure that all products being returned have not been opened or damaged, and that the safety seal has not been removed. Please include a note with your order number and the reason for the return.Kindly not

Will I be charged tax for my order going to the EU?

If you have any other concerns in regards to this then please feel free to contact our team and they would be more than happy to help!.